How can we help?
Email hello@bibleshorts.app and a real person reads it, usually within a day.
Cancel or manage a subscription
Subscriptions are billed by Apple, not by us. On your iPhone open Settings → your name → Subscriptions → Bible Shorts. Cancelling there stops the renewal; you keep Pro until the period you already paid for runs out.
I paid but Pro isn't showing
Open Profile → Restore purchases. That re-checks your Apple ID and turns Pro back on. If it still doesn't, email us the Apple receipt and we'll sort it.
Get a refund
Apple handles all refunds. Request one at reportaproblem.apple.com.
I lost my progress
Progress is stored on the install. Deleting the app clears it — your subscription is safe, but watched stories and streaks are not recoverable. We're adding an optional Sign in with Apple so progress can follow you between devices.
Something in a video is wrong
Tell us — seriously. Use Profile → Send feedback in the app, or email us the story name and what's off. We re-cut and republish, and the app picks it up without an update.
Request a story
We're working through the Bible and take requests. Send the passage to hello@bibleshorts.app.
Delete my data
Profile → Delete my account wipes everything instantly. Details are in the privacy policy.